Shipping Policy
Last Updated: June 2025
We ship across India — fast, safe, and tracked.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation
- Orders placed after 5:00 PM IST or on weekends/public holidays are processed the next business day
- You will receive an email/SMS confirmation with your Order ID once placed, and a tracking link once dispatched
Delivery Timelines
| Location |
Estimated Delivery |
| Metro Cities (Delhi, Mumbai, Bengaluru, etc.) |
2–4 Business Days |
| Tier 2 & 3 Cities |
4–6 Business Days |
| Remote / Rural Areas |
6–9 Business Days |
These are estimates. Actual delivery may vary due to weather, logistics delays, or public holidays.
Shipping Charges
| Order Value |
Shipping Fee |
| Above ₹499 |
FREE Shipping |
| Below ₹499 |
₹49 flat |
Tracking Your Order
Once dispatched, you'll receive a tracking ID via SMS/email. Use it on our tracking page or the courier's website to get live updates.
Delivery Attempts
Our courier partner will make up to 3 delivery attempts. If delivery fails, the package will be returned to us. We will contact you to reship — reshipping charges may apply.
Damaged in Transit?
If you receive a damaged package, please do not accept it, or take an unboxing video as proof and contact us at support@olivlife.in within 24 hours of delivery. We will arrange a replacement at no cost.
Shipping Support
Email: support@olivlife.in | Phone: +91-8527320030 / 9318436372 (Mon–Sat, 10 AM – 6 PM)